Privacy policy
This privacy notice tells you what to expect us to do with your personal information.
Contact details
What information we collect, use, and why
Lawful bases and data protection rights
Where we get personal information from
How long we keep information
Who we share information with
Sharing information outside the UK
How to complain
Contact details
Email: rachel@sixdegreesstrategy.co
What information we collect, use, and why
We collect or use the following information to provide and improve products and services for clients:
Names and contact details
Payment details (including card or bank information for transfers and direct debits)
Transaction data (including details about payments to and from you and details of products and services you have purchased)
We collect or use the following personal information for information updates or marketing purposes:
Names and contact details
Marketing preferences
Purchase or account history
Website and app user journey information
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
Directly from you
How long we keep information
| Data Category | Possible Purpose(s) | Potential Retention Period (Illustrative) | Justification Considerations |
|---|---|---|---|
| Customer Order History | Fulfilling orders, warranty, returns, customer support | Duration of customer relationship + 6-7 years (post-last interaction) | Tax/accounting requirements, potential for warranty claims, product liability, customer reengagement (if justified and consent obtained) |
| Marketing Consent | Sending marketing communications | Until consent withdrawn or 2 years from last interaction (if no consent) | Based on active relationship and consent. If no engagement, prolonged retention without clear purpose can be problematic. |
| Customer Support Inquiries | Resolving issues, improving service, legal defense | 1-3 years after resolution | Need to track recurring issues, train staff, or defend against claims, but not indefinitely |
| Website analytics (IPs, Cookies) | Website improvement, security, marketing | Up to 14 months | Google Analytics 4 retains data for a maximum of 14 months. |
| Financial Records | Tax compliance, audits, financial reporting | 6-7 years from the end of the financial year | Strict statutory requirements (eg Companies Act, tax laws) |
| Contracts | Legal obligation, dispute resolution | Duration of contract + 6 years | Ability to enforce or defend contractual rights. Longer if there are specific industry regulations or potential for long-term claims. |
Who we share information with
Data processors
| Category | Provider | Purpose | Data Processed | Location & Safeguards |
|---|---|---|---|---|
| Cloud Storage | Google Drive | Store files and documents | Files containing personal or client data | US-based, covered by SCCs under GDPR |
| Scheduling | SimplyMeet | Schedule meetings | Name, email address, chosen time | EU-based (parent company Appointlet) |
| Accounting & Invoicing | Xero | Management invoices and payments | Name, email address, billing details | EU/UK data centers; DPA available |
| Email Marketing | ConvertKit | Send newsletters and updates | Name, email address | US-based, covered by SCCs under GDPR |
| Analytics | Google Analytics | Analyze website usage | IP address, usage data | US-based, covered by SCCs under GDPR |
| Website Hosting & Forms | Squarespace | Host website, manage contact forms | Name, email, any form submission content | US-based, covered by SCCs under GDPR |
Sharing information outside the UK
Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.
Organisation name: Google
Category of recipient: Cloud storage
Country the personal information is sent to: US
How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)
Organisation name: SimplyMeet
Category of recipient: Scheduling
Country the personal information is sent to: EU-based
How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)
Organisation name: ConvertKit
Category of recipient: Email marketing
Country the personal information is sent to: US
How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
21 May 2025