Operations Support

Don’t get lost in the admin. Take back the lead and grow.

Whether you need an experienced thought partner, someone to get it done, or both— I’m here to help you move faster, lead better, and stay true to your vision.

Who I work with

I work with early-stage founders who are navigating the messy middle between idea and scale. My clients are typically:

First-time founders

Solo, or with a co-founder, who are visionary and resourceful but overwhelmed by the operational demands of building a company.

Scaling entrepeneurs

Building businesses that improve lives, address inequity, or benefit society, these leaders care deeply about their product and people but need help turning their vision into repeatable, scalable ventures.

Are you beginning to feel the squeeze on your time and resources:

  • hiring your first employees?

  • managing a growing team?

  • raising a round and needing more polish or structure?

  • preparing for accelerator or investor engagement?

  • or, feeling stretched too thin and unsure what to delegate?

I hear you. I’m your strategic partner in the trenches — thoughtful, collaborative, and committed to making things work for you.

Where I add value

I find opportunities for efficiency so founders can create more impact, making them more attractive to customers, partners, and investors.

I know that each organisation and team are unique and so I don’t take a one-size-fits-all approach.

I bring a curious and empathetic mindset to understanding you, your organisation, and the root causes of the challenges you are facing.

You know your business best—so real solutions are built with you, not for you.

Funding challenges and investment readiness

Problem: You're raising investment but can’t yet show strong systems, a confident plan, or a clear use of funds.


Solution: I help you prepare internal plans, team roadmaps, and investor-ready updates that inspire confidence and credibility.

People management and culture alignment

Problem: You’re hiring your first team (or first real team) and facing messy onboarding, unclear roles, and a shaky culture.


Solution: I build org charts, create clear role definitions, design onboarding flows, and help you to show up as a better manager and team leader.

No operational backbone

Problem: You’re making it up as you go—processes are ad hoc, tools are cobbled together, and things fall through the cracks.


Solution: I design and implement lightweight systems for managing work, tracking performance, and making collaboration easier as your team grows.

Bottom line?

We work together to choose strategies, systems, and workflows that make sense for your style, your team, and your phase of growth.

This way, you can make confident decisions, stay focused on what matters, and avoid burnout along the way.

I deliver practical tools, not a PDF that sits on your desktop, that:

  • Clarify strategic priorities so they can focus their energy and make smart decisions

  • Build effective systems for operations, hiring, and team management

Choose your level of support

On-demand Ops

starting from £450 per project

This level of support focuses on hands-on project execution. It is ideal for clients who have already defined their strategy and need an experienced partner to help implement specific initiatives or manage operations.

  • Best for: Founders and teams who know what they need done and want reliable support to make it happen.

  • Scope: Task ownership, project management, process development, and implementation.

  • Engagement Style: You define the project, I execute the results.

Operational Anchor

starting from £1500 per project

This level is more consultative and strategic. It’s designed for clients who are navigating complex challenges, making key decisions, or shaping new directions.

  • Best for: Founders and leaders who want a thinking partner to help navigate complexity and drive growth.

  • Scope: Strategic planning, leadership support, decision-making guidance, and high-level problem solving

  • Engagement Style: Collaborative and high-trust, often involving deep conversations and regular touchpoints.

    Retainer pricing available.

What my clients are saying:

  • "After the loss of a role I cared deeply about, I worked with Rachel. She was warm and approachable, listening carefully and asking thoughtful questions about my future goals. She also provided useful tips on storytelling, networking within the sector, and negotiating potential job offers."

  • “Whilst going through a particularly rocky and emotional life shift & career change, my sessions with Rachel were the grounding and incredibly supportive space I needed. She has the warmest demeanour and I felt immediately safe to share what I was struggling with. She made insightful and pragmatic assessments on what kind of support I needed and created a plan for how we could work through that - adapting it willingly and effectively when things changed."

  • "I loved the balance of gentle enquiry to allow me to have my own revelations and find clarity within my own thoughts, alongside her thoughtful personal insights based on her own knowledge and experiences. She really helped me to reconnect with my purpose and things in my life started to suddenly fall into place after just a few sessions - which I don't think is a coincidence! Thoroughly recommended, thank you Rachel!"

Let’s talk logistics.

You’re ready to grow, what’s holding you back?